ClearCall BPO for Language & Location

Our call centers are located in St. Kitts in the Eastern Caribbean and Guyana in South America and are closer to home both culturally and geographically. Our professional agents are well-educated, meeting the exceptional academic standards set by an educational system modeled after Great Britain. English is the native language of our centers and both St. Kitts and Guyana share incomparable literacy rates at close to 99%. Located in the Atlantic Time Zone, both locations are conveniently accessible, with direct flights from the U.S. You are only a few hours away from our sites, not days away like other "Far Shore" locations.


It's ClearCall BPO for Quality of Service

With a proven track record and recognition for providing the highest quality of service. Our thorough in-house processing which includes training, quality control, performance management and IT infrastructure insures we consistently deliver on project requirements.

 

Advantages

  • Significant savings over domestic centers
  • Close proximity to U.S.
  • Reliable, timely reporting and data exports
  • English speaking country
  • Remote monitoring
  • Call recording capabilities

 

With ClearCall BPO, practices and methodologies that revolve around leading edge technology have been thoroughly analyzed as they relate to a particular discipline. Our system architecture easily accommodates most client legacy or proprietary systems. Our integrated management systems offer a global view of all operations to ensure exceptional quality, performance and customer satisfaction, delivering project development which equals any in the industry.